Here are a few of our most frequently asked questions regarding our operations. If you don’t see your question here please send an e-mail to firstname.lastname@example.org.
What are your ticket prices?
All tickets prices are subject to change and do not reflect membership benefits. To find our more about our membership opportunities visit our “Become a Member” page.
- Adults $14
Seniors (65+) $11
Children (12 and under) $11
(The Met: Live in HD, National Theatre Live & the Bolshoi Ballet)
Seniors (65+) $18
Children (12 and under) $18
Special Screenings & Events:
Our special screenings and event ticket prices vary depending on the program. Please check our Tickets & Showtimes line up for a complete list of prices.
Please describe your three movie theaters.
Click here for Venue Information.
Do you accept credit cards/mobile payments?
We accept all major credit cards. We also accept ApplePay, Google Pay and Samsung Pay. In addition, you may purchase tickets online and show your mobile ticket via your cell phone.
What are your box office hours?
Box office hours vary depending on season and are subject to change.
- June 1st thru September (Labor Day)
Monday thru Sunday| 10am to Close of Business
OFF SEASON HOURS
- September (Labor Day) thru May 31st
Monday thru Sunday:
The box office will open one hour prior to the first screening or performance of the day and will close at the end of business. To purchase tickets online 24/7 please visit our Tickets & Showtimes page.
Do you offer refunds?
Unfortunately, due to contractual obligations, movie and event tickets are non-refundable. You may wish to try reselling the tickets on Facebook in the Nantucket Consignments Group.
When will you will be getting/Can you book…?
We work hard with our booking agent to bring our patrons the best releases possible but we do have limitations on when and if we will get a certain film. We always welcome suggestions though, so if there is a specific movie you think would be great for a regular showing or for a special screening, please let us know!
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Do you offer discounts?
We do offer discounts! The Dreamland offers senior(65+), children (12 & under) and military discounts. Please see “What are your ticket prices?” (above) for a complete list of all pricing. If you are looking for more perks and benefits you may want to “Become a Member”!
Do you offer group rates?
At this time we do not offer group rates.
Are there devices for the sight and hearing impaired?
The Dreamland is equipped with assistive technology for the sight and hearing impaired. Equipment is available free of charge and is subject to availability. Please see Accessibility & Assistive Technology for a full list of our available devices.
Is the Theater wheelchair accessible?
The Dreamland Theater is equipped with a barrier-free entrance and drop-off area. Two handicapped parking spaces are available next to the drop-off area. If you require assistance to your seat or while in the theater, please see the manager on duty. All three screens – Main, Studio and Harbor View – are wheelchair accessible. See Accessibility & Assistive Technology for a full list of our available devices.
Where can I park?
The Dreamland does not have parking available on its property. On-street parking is available, along with the town parking lot located on Washington Street. Please ensure that you obey all town enforced parking regulations and time limits.
How long does the screening or performance last?
You can always find out how long a screening or performance is by checking the Tickets & Showtimes page.
What time should I arrive at the theater?
For live events, we do our best to start the show at the scheduled time so we recommend you arrive 15 – 30 minutes early. There is that rare occasion when we have to “hold” the house for a few extra minutes. If you require assistance or are unable to stand, please see the manager on duty for assistance.
Unlike other movie theaters, we typically only show a few minutes of previews after the scheduled movie start time, so we strongly encourage you to arrive early to have time to get popcorn/concessions and settle into your seat.
How do I get my band/artist/speaker booked?
Please contact Alicia Carney
What technical equipment does the Dreamland have?
Please visit our technical specs page.